Managers play a critical role in times of change: research shows employees look to them first to understand how changes will impact them personally. However, managers often underestimate their role in change or are unsure how to fulfil it.
Prosci’s Best Practices in Change Management research emphasizes the need for managers and supervisors to play an active role during change. It suggests that a successful transformation requires managers and supervisors to perform 5 key roles:
Interestingly however, research also notes that far from being actively involved managers and supervisors are likely to be most resistant to change. In fact, they often lack the awareness of the importance of their role.
The Prosci Change Management Program for Managers enables organizations to directly involve managers and supervisors into the change process by:
The program is designed for managers and supervisors that are managing change on a particular project and have direct reports that are impacted by change. The program enables the managers & supervisors to go beyond training and communication efforts, a default recourse typically undertaken by organizations during change, to adopt a more holistic approach that includes hands-on coaching & effective resistance management. The program addresses mental blocks held by managers & supervisors that change management as too time-consuming and not their real job, by drawing upon best practices research that connect change management to achieving better business results faster.
During the program, the participants utilize:
The participants apply several tools and assessments to real change projects and create a customized coaching plan for their direct reports. The participants review the analysis for change projects within their organization to assess how well the organizational initiatives are positioned for success and prepare an action plan for their own change project to be implemented upon immediately returning to work.
The program enables the managers and the supervisors to:
For more information regarding this program or any other Prosci Canada program or advisory service, please contact us:
Phone: 1-888-822-3776 (toll-free) or (902) 826-9020